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Solaris: Corporativa tropical resort with white sand beach, turquoise water, and palm trees.
Hotels
Royal Solaris CancúnGR Solaris Caribe CancúnGR Solaris CancúnRoyal Solaris Los CabosGR Solaris Lighthouse Los Cabos
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Exclusive Benefits

Requirements

  • How does it work?

    1. The request must be made within 24 hours of your booking.
    2. Send us the link and a screenshot of where you found the lower rate within the guarantee claim form.
    3. You will receive a response regarding your request within a maximum of 24 hours.

  • Official booking channels

  • Claim conditions

    • The price must be lower than the official Hoteles Solaris price.
    • It must not be on an official Hoteles Solaris channel.
    • The rate must correspond to the same hotel, room type, dates, number of guests, and meal plan.
    • The rate must be available for immediate booking.

  • Restrictions

    • Non-refundable rates, regardless of the booking channel.
    • Corporate or negotiated rates not publicly available.
    • Packages that include transportation, activities, or other additional services.
    • Bookings that do not offer immediate confirmation.
    • Rates published on auction sites or that require special membership.
    • The discount cannot be combined with other promotions or benefits of the destination hotel.

  • Submission process

    Claims will not be accepted if the booking is submitted after check-in.
    Claims must be submitted using the following form within 24 hours of booking.

    Hoteles Solaris will respond regarding the status of the claim within 24 hours.
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