CANCÚN
Royal Solaris Cancun GR Solaris Cancun GR Solaris Caribe Cancun (Only Adults)LOS CABOS
Royal Solaris Los Cabos GR Solaris Lighthouse Los CabosTEHUACÁN, PUEBLA
Gran Hotel Mexico by Solaris
Mira el Paraíso en Vivo
Selecciona el hotel que deseas visitar:
Important Information
IMPORTANT
Dear guest:
In order to guarantee the proper scheduling and availability of the transportation service, the following policy is established:
- All reservations must be made at least 24 hours in advance.
- Requests made outside this time frame will not be considered or scheduled.
- Any automatic confirmation or message received does not guarantee the assignment of the service if the established time limit is not met.
We appreciate your understanding and cooperation in order to provide you with an efficient and punctual service.
According to the flight information you provided, your arrival ground transportation reservation has been confirmed.
Where to find the representative?
You will be greeted by a representative from Sol-Ha Tours & Travel Agency outside the Cancun airport building.
This person will be wearing a salmon-colored shirt and black pants (no name tags), holding a sign that says: “HOTELES SOLARIS”
You may ask for: JAVIER, JESÚS, MONICA o IVAN , who will welcome you and escort you to the van.
The arrival of the van for your pick-up may take 30 to 45 minutes as they come from the parking lot outside the airport.
⚠️ Important Warning
The waiting period is 30 to 45 minutes after the flight arrival time.
DO NOT waste time inside the hall with people trying to stop you to sell tours or timeshares ('Pirates'); otherwise, you will lose your transportation.
DO NOT ALLOW ANYONE TO CALL THE HOTEL FOR YOU.
