CANCÚN
ROYAL SOLARIS CANCÚN GR SOLARIS CANCÚN GR SOLARIS CARIBE CANCÚNLOS CABOS
ROYAL SOLARIS LOS CABOS GR SOLARIS LIGHTHOUSE LOS CABOSTEHUACÁN, PUEBLA
GRAN HOTEL MÉXICO BY SOLARIS
At Hoteles Solaris, we strive to provide the best service with exclusive benefits.
Early check-in - Late check-out:
2 hours before check-in and 2 hour after check-out. Subject to availability.
Cancelation policy:
1 day before arrival without penalty
Transfer included:
Maximun 2 children per room airport-hotel:
3 nights minimum stay (children before 5 and 11 years old not included)
The 10% discount on SPA
Applicable for massage, corporal treatments and facial for 50 and 80 minutes.
* Terms and conditions apply. Discounts are not combinable, do not apply to packages, and cannot be combined with other promotions.
Conditions for the claim
Hoteles Solaris is committed to always offering the best available rate for each room type and current plan.
If you find a lower rate published on another website or online travel agency under the same stay conditions, Hoteles Solaris will match that rate and offer an additional 10% discount on the nightly room rate, as long as the following requirements are met:
How does it work?
- The request must be submitted within 24 hours after your reservation.
- Send us the link and a screenshot where you found the lower rate through the guarantee claim form.
- You will receive a response to your request within a maximum of 24 hours.
Official reservations channels
- https://www.hotelessolaris.com
- https://res.hotelessolaris.com
- https://clubsolaris.com
Claim conditions:
- The price must be lower than the official Hoteles Solaris rate.
- It must not be listed on an official Hoteles Solaris channel.
- The rate must correspond to the same hotel, room type, dates, number of guests, and meal plan.
- The rate must be available for immediate booking.
Restrictions:
- Non-refundable rates, regardless of the booking channel.
- Corporate or negotiated rates that are not publicly available.
- Packages that include transportation, activities, or other additional services.
- Reservations that do not offer immediate confirmation.
- Rates published on auction sites or that require special membership.
- The discount cannot be combined with other promotions or benefits of the destination hotel.
Presentation process:
Claims will not be accepted if the reservation is presented after check-in.
Claims must be submitted using the following form within 24 hours of booking.
Hoteles Solaris will respond to your claim status within 24 hours.
